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Staff Retention: The Hidden KPI for Adoption of AI-Enabled Medical Writing
When implemented thoughtfully, AI can enhance job satisfaction, improve digital employee experience (DEx), and foster a great workplace culture.

Jeanette Towles
Mar 18, 2025


Unlocking the Power of Zero-Shot and Few-Shot Learning in AI-Enabled Medical Writing
Zero-shot and few-shot learning are techniques that allow AI models to interpret, categorize, and apply information with minimal or no prior examples.

Jeanette Towles
Feb 4, 2025


Good Machine Learning Practices (GMLP): Extending GxP Principles in AI-Enabled Healthcare
The integration of artificial intelligence (AI) and machine learning (ML) in healthcare has transformed how medical technology is developed, evaluated, and deployed. This innovation calls for adherence to rigorous quality standards to ensure safety, efficacy, and compliance. While traditional Good Practice (GxP) guidelines—such as Good Manufacturing Practice (GMP), Good Clinical Practice (GCP), and Good Laboratory Practice.

Jeanette Towles
Jan 21, 2025


Designing an Audit Trail for AI in Clinical Trials: Aligning with the EU AI Act
As artificial intelligence (AI) continues to transform clinical trials, ensuring transparency, accountability, and compliance has become critical. Central to achieving these goals is the implementation of a robust audit trail system.

Jeanette Towles
Jan 21, 2025


Engaging with the FDA on AI in Clinical Trials: Beyond Traditional Meetings
The U.S. Food and Drug Administration's (FDA) draft guidance, Considerations for the Use of Artificial Intelligence to Support Regulatory Decision-Making for Drug and Biological Products, offers a comprehensive framework for the integration of artificial intelligence (AI) in drug development. For regulatory professionals, understanding the various engagement options beyond traditional FDA meetings is crucial for effectively navigating AI applications in clinical trials.

Jeanette Towles
Jan 17, 2025


Who's Afraid of the Big, Bad EU AI Act?
The European Union’s Artificial Intelligence Act (EU AI Act) has become a significant milestone in the global regulation of artificial intelligence. As the world’s first comprehensive AI regulation, it introduces a risk-based framework designed to ensure the safe and ethical deployment of AI technologies. For industries relying heavily on innovation, like biopharma clinical trials, understanding this regulation is crucial.

Jeanette Towles
Jan 17, 2025


Data Governance Under the EU AI Act: From Clinical Trial Analytics to Compliance
In clinical trials and healthcare, data comprise the foundation of every decision, from designing study protocols to analyzing patient outcomes. As artificial intelligence (AI) increasingly shapes clinical operations, data governance has become a critical factor in ensuring data quality, compliance, and ethical AI deployment. Data governance involves the management of data availability, usability, integrity, and

Jeanette Towles
Jan 17, 2025


Building a Compliant Quality Management System for AI in Healthcare
In healthcare and biopharma, ensuring patient safety, product quality, and regulatory compliance has always been paramount. A Quality Management System (QMS) serves as the backbone for these priorities, providing a structured framework for risk management, process standardization, and continuous improvement.

Jeanette Towles
Jan 16, 2025


Bridging Innovation and Compliance: Aligning Digital Transformation with the EU AI Act
Digital transformation in the biopharma industry isn't just about adopting the latest technologies—it's about fundamentally reimagining how clinical trials are designed, conducted, and analyzed. This shift involves integrating artificial intelligence (AI), cloud computing, and data analytics to streamline operations, accelerate drug development, and improve patient experiences.

Jeanette Towles
Jan 16, 2025


The New Frontier of Lean Authoring: Human-Centered Design in Regulatory Writing
In the evolving landscape of regulatory writing, it has become clear that creating clear and compliant documents is no longer enough. Building off the principles of lean authoring, regulatory writers must now consider holistically the experience of those who will review the documents.

Jeanette Towles
Dec 16, 2024


The Crucial Role of Accessibility in Medical Writing Authoring Tools: Building Inclusivity from the Design Phase
In the race to bring software solutions to market, many software vendors face the challenge of balancing functionality, speed, and user experience. Often, accessibility can become an afterthought—not by intention, but due to the fast-paced nature of development. However, ensuring that authoring tools are accessible from the start offers immense benefits for all users.

Jeanette Towles
Dec 9, 2024


Why Subject Matter Experts Are Essential in Creating AI-Enabled Medical Writing Tools
AgileWriter™ is an AI tool designed specifically for medical writing, developed by experts in the field to meet the precise needs of clinical documentation. Importance of Subject Matter Experts: Involving subject matter experts (SMEs) in the creation of AI tools for medical writing ensures the tool is practical and meets user needs, avoiding misalignment and inefficiencies.

Jeanette Towles
Dec 6, 2024


Artificial Intelligence (AI): Accelerating Cancer Immunotherapy
Artificial Intelligence (AI) is revolutionizing the field of cancer immunotherapy by accelerating the discovery, development, and delivery of innovative treatments. Here is a breakdown of its potential role: Drug Discovery: AI algorithms can analyze vast amounts of genomic, proteomic, and clinical data to identify potential drug targets and predict the efficacy of immunotherapies.

Jeanette Towles
Oct 24, 2024


The Curb-Cut Effect and AI-Driven Medical Writing: Accessibility by Design
The curb-cut effect refers to the broad and often unexpected benefits of designing for accessibility. Originally intended to assist people with physical disabilities, curb cuts have since proven beneficial for many others—parents with strollers, delivery workers with carts, and even travelers with rolling luggage.

Jeanette Towles
Sep 30, 2024


How AgileWriter.ai Addresses AI Confabulations
In the rapidly evolving landscape of artificial intelligence, ensuring that generative AI systems adhere to robust standards is crucial. The National Institute of Standards and Technology (NIST), for example, has developed the Generative AI Intelligence Profile, a comprehensive framework designed to guide the development and deployment of generative AI technologies.

Jeanette Towles
Aug 10, 2024


Harnessing AI for Clinical Documentation in the Biopharma Value Chain: The Benefits of a Technology-Agnostic Approach
In the fast-evolving biopharmaceutical industry, the integration of artificial intelligence (AI) into clinical documentation processes presents an unprecedented opportunity to enhance efficiency and accuracy across the entire value chain. By adopting a technology-agnostic AI system, biopharma companies can significantly streamline operations, reduce costs, and accelerate drug development, ultimately delivering innovative therapies to patients more quickly.

Jeanette Towles
Aug 7, 2024


Unlocking the Power of Explainable AI in Content Creation
As artificial intelligence (AI) permeates various aspects of life and business, the importance of explainable AI (XAI) grows, particularly in content creation tools—especially when those are being used in a regulated environment. Explainable AI enhances user trust by making the workings of AI systems transparent and comprehensible.

Jeanette Towles
Aug 4, 2024


Harnessing AI and LLMs to Enhance Lean Authoring Principles
In recent years, lean authoring principles have emerged as a cornerstone for efficient and effective communication. These principles, which emphasize planning, avoiding redundancy, and using precise language, are especially relevant in technical and professional writing.

Synterex
Aug 1, 2024


The World Health Organization's Cautious Approach to AI in Healthcare: A Continuation and Expansion of Ethical Guidelines
The World Health Organization (WHO) has long been a guiding force in global health issues, setting standards and offering recommendations to ensure the well-being and safety of populations worldwide.

Synterex
Jul 29, 2024


Understanding Confabulations in AI: Causes, Prevention, and Detection
Artificial intelligence (AI) systems are increasingly integrated into various sectors, including healthcare, finance, and customer service, making their reliability and accuracy critical. However, one lesser-known issue that can arise with AI systems is confabulation (aka hallucinations, fabrications).

Jeanette Towles
Jul 26, 2024
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